Legal
Privacy Policy
Last updated: January 1, 2025
1. Introduction
Welcome to Fuhsi Market ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at fuhsimarket.com.ng.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: Full name, email address, phone number, matric number, and department.
- Bank details: Bank name, account number, and account name (for sellers and affiliates receiving payouts).
- Transaction data: Order history, payment records, and escrow transaction details.
- KYC information: Identity verification documents submitted by sellers and affiliates.
- Usage data: How you interact with our platform, pages visited, and features used.
3. How We Use Your Information
We use the information we collect to:
- Process and manage escrow transactions between buyers and sellers.
- Verify the identity of sellers and affiliates through KYC.
- Process weekly payouts to verified sellers and affiliates.
- Communicate with you about your orders, account, and platform updates.
- Detect and prevent fraud, scams, and abuse on the platform.
- Comply with legal obligations and resolve disputes.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Transaction parties: Buyers and sellers receive limited information necessary to complete a transaction (e.g., pickup location, order status).
- Service providers: Third-party services that help us operate the platform (e.g., hosting, analytics).
- Legal authorities: When required by law or to protect the rights and safety of our users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Bank details and KYC documents are accessible only to authorized Fuhsi Market administrators.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 5 years for legal and financial compliance purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data (subject to legal retention requirements).
- Withdraw consent for optional data processing.
To exercise these rights, contact us at fuhsimarket@gmail.com.
8. Cookies
We use essential cookies to maintain your session and keep you logged in. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: fuhsimarket@gmail.com
- Website: fuhsimarket.com.ng